Frequently Asked Questions

What exactly is ZATS Engine?

_{ZATS Engine is a high-performance automated execution infrastructure. It connects proprietary trading algorithms to your personal trading account, allowing trades to be executed with speed, discipline, and zero emotional interference.}

Is ZATS Engine a broker or financial advisor?

_{No. ZATS Engine is an information technology provider. We do not manage funds, hold deposits, or provide financial advice. Your capital always remains inside your own brokerage account.}

Who owns the technology behind ZATS Engine?

_{All algorithms, including Lightning 5 and the ZATS Engine interface, are the intellectual property of ZIPH Crest Axis Limited.}

What is the Lightning 5 model?

_{Lightning 5 is our flagship automated trading model. It focuses on economic principles such as supply, demand, and market scarcity, reacting rapidly to economic reports and news events.}

Why does Lightning 5 trade only three currency pairs?

_{Lightning 5 focuses exclusively on EURUSD, GBPUSD, and EURGBP. Limiting the system to these pairs allows faster reaction speed, cleaner data, and more precise execution.}

Do I need trading experience to use ZATS Engine?

_{No. The system is designed to be simple. Once your account is connected and your license is activated, the engine automatically executes trades based on the strategy.}

What do I need before I can start using the system?

_{To begin using ZATS Engine you will need:}

• _{A MetaTrader 5 (MT5) trading account}
• _{A funded brokerage account}
• _{An active ZATS Engine license}

How do I start using ZATS Engine?

_{The process is simple:}

• _{Select your subscription tier}
• _{Create your ZATS Engine account}
• _{Connect your MT5 trading account}
• _{Monitor performance from your dashboard}

_{You can also visit our Execution Framework page for a detailed setup guide.}

Do I need a MetaTrader 5 account?

_{Yes. ZATS Engine operates exclusively through the MetaTrader 5 (MT5) platform.}

What if I don’t have a trading account yet?

_{You will need to open an MT5 account with a broker. We provide a recommended technical partner broker whose infrastructure matches the execution requirements of Lightning 5.}

What type of trading account should I open?

_{For optimal performance we recommend Pro or Raw accounts, as they typically offer tighter spreads and faster execution speeds.}

Can I use any broker I want?

_{Yes, as long as the broker supports MetaTrader 5. However, brokers with lower spreads and faster execution speeds will provide better results with Lightning 5.}

What subscription tiers are available?

_{ZATS Engine offers three execution tiers:}

_{Lite – $29}

_{Core – $59}

_{Prime – $99}

_{Each tier provides access to the same technology but is designed for different account sizes.}

Are there account size limits for each tier?

_{Yes. Each license tier is designed for a maximum account balance. If your account exceeds the limit of your selected tier, the license will automatically suspend until the account is upgraded.}

Can I upgrade my subscription later?

_{Yes. If your trading account grows beyond your current tier, you can upgrade your subscription at any time.}

Can one subscription be used on multiple accounts?

_{No. Each MetaTrader 5 account requires its own license. However, you can manage multiple accounts from a single email dashboard if each one has its own subscription.}

What happens if my subscription expires?

_{If your subscription expires, the engine will stop placing trades until the license is renewed.}

Can I cancel my subscription?

_{Yes. You can cancel future renewals at any time. Once canceled, the system will stop trading when the current billing period ends.}

Are refunds available?

_{Because access to the system and digital infrastructure is granted immediately after payment, all purchases are final and non-refundable.}

What happens after I activate my license?

_{Once your license is active and your MT5 account is connected, the engine begins monitoring market conditions and executing trades according to the Lightning 5 model.}

Can I trade manually on the same account?

_{No. Manual trades or other trading bots must not run on the same account. Doing so may trigger the system’s safety protocols and suspend the license.}

How do I monitor my trading performance?

_{You can track analytics and performance through:}

• _{Your ZATS Engine dashboard}
• _{Your MetaTrader 5 trading terminal}

What happens if my internet goes down?

_{Your personal internet connection does not affect trading because the engine runs on professional servers.}

What is the recommended starting balance?

_{We recommend a minimum balance of $500 for LITE, and $1,000 minimum for CORE while your account has to be up to $1,500 to use our PRIME plan}

How often does the system trade?

_{The system prioritizes precision over frequency. On average, Lightning 5 executes between 20 to 30 trades per month.}

Does the system guarantee profits?

_{No. All trading involves risk. While the model targets disciplined gains with strict risk management, losses can occur.}

Does the system always make 1% profit?

_{No. The 1% target represents a strategic objective within the model’s risk framework, but actual results may vary depending on market conditions.}

Is my money safe with ZATS Engine?

_{Your funds remain in your personal brokerage account at all times. ZATS Engine never takes custody of your money.}

What should I do if I experience a technical problem?

_{If you encounter issues connecting your account or activating your license, our support team is available to help.}

How can I contact support?

_{You can reach our support team at: support@zatsengine.com}